Privacy policy
How iBathrooms handles personal information.
iBathrooms is a bathroom renovation business serving clients in Nepean, Ontario and nearby areas. This Privacy Policy explains how personal information may be collected, used, stored, shared, and protected when you visit this website, contact the business, request a consultation, or discuss a renovation project. The policy applies to information submitted through the website, by email, by phone, or during project-related communications. If you have privacy questions, you may contact iBathrooms using the address and phone number listed on this page or by email at [email protected].
The information that may be collected includes your name, email address, phone number, project topic, service interests, property location, scheduling preferences, and any details you choose to include in your message. If you contact the business about a bathroom renovation, powder room update, or tub-to-shower conversion, your inquiry may also include room details, renovation goals, photos, measurements, accessibility concerns, or notes about timing and budget expectations. Information may also be collected automatically in limited technical forms, such as browser type, device type, referring pages, and general usage information needed to operate, secure, and improve the website.
iBathrooms uses personal information to respond to inquiries, evaluate service fit, schedule consultations, prepare project discussions, communicate about requested services, maintain records of customer communication, and improve customer experience. Information may also be used to detect misuse of the website, maintain security, troubleshoot performance issues, and comply with legal obligations. Personal information is not collected for the purpose of selling contact lists or engaging in unrelated mass marketing. If follow-up contact occurs, it should remain reasonably connected to the original inquiry or an existing customer relationship.
Personal information may be shared with service providers or advisors only when reasonably necessary for business operations. This can include website hosting providers, email providers, scheduling tools, technical support services, legal or accounting advisors, or contractors involved in estimating or planning a renovation where the information is relevant to your request. Information may also be disclosed if required by law, court order, regulatory process, or where disclosure is reasonably necessary to protect rights, safety, property, or the integrity of the business. iBathrooms does not state that every message will remain stored forever. Contact form submissions and related inquiry records should not be retained for more than 24 months unless a longer period is required for an active customer relationship, legal compliance, warranty administration, dispute handling, or another legitimate business reason.
This website may use cookies or similar technologies for essential functionality, traffic measurement, spam reduction, user-experience improvement, and basic analytics. Cookies may help the site remember technical preferences, understand page performance, and identify possible abuse. You may control cookies through your browser settings, though disabling some cookies can affect site performance or form behavior. The website is not intended as a platform for submitting highly sensitive data such as financial account numbers, government identification numbers, or health records, and users should avoid sharing such information through general contact forms.
iBathrooms takes reasonable steps to protect personal information against unauthorized access, loss, misuse, or improper disclosure. These steps may include access controls, secure hosting practices, software updates, limited data access, and operational safeguards appropriate to the size of the business. Even so, no website, email system, or storage method can guarantee absolute security. By using the site, you understand that electronic communication carries some risk, and you should use ordinary caution when sharing information online.
If you are located in Canada, the European Union, or another jurisdiction with privacy rights, you may have the right, subject to applicable law, to request access to your personal information, request correction of inaccurate information, request deletion where appropriate, object to certain processing, or request information about how your data is used. Individuals in the European Economic Area may also have rights associated with the General Data Protection Regulation, including rights related to access, rectification, erasure, restriction, objection, and data portability where applicable. To make a privacy-related request, contact iBathrooms using the contact details provided on this page. Reasonable verification may be required before a request is fulfilled.
This Privacy Policy may be updated from time to time to reflect changes in business operations, website practices, legal requirements, or service arrangements. The updated version will be posted on this page with the revised content taking effect when published. Continued use of the website after changes are posted indicates acceptance of the updated policy to the extent permitted by law. If a change is material, iBathrooms may choose to highlight it more clearly on the site or during customer communications.